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My curriculum vitae

Read about my professional background, certifications and skills

I am a Certified Scrum Master who has held a variety of roles across digital products and services since 2011. I’ve worked with teams, leaders and organisations at various stages on their Agile journey to support their continued growth. I am passionate about creating positive and lasting change through facilitation and coaching.

Agile Delivery Facilitator
November 2020 - Present

Scrum Master
June 2019 - October 2020

I currently work as a Scrum Master at Fourth, the leading global software provider for the leisure and hospitality industries. I coach multiple Scrum and Kanban teams within a Scaled Agile environment (SAFe).
My responsibilities include:

Service Delivery & Project Manager (Scrum Master)
September 2018 - June 2019

After taking on the role of Scrum Master in Q2 of 2018 I was subsequently promoted to Service Delivery/Project Manager. In this role I continued to work as Scrum Master working on the BFI Player video on demand (VOD) website and Samsung TV app. I also managed the delivery of other independent projects and services across BFI’s digital department.
My responsibilities included:

Service Delivery Coordinator (Scrum Master from 2018)
September 2014 - August 2018

As Service Delivery Coordinator I managed the delivery of BFI Player services and content across multiple platforms, as well as having curation and editorial duties. I also assisted a Scrum team with developing BFI’s digital products and in 2018 became Scrum Master for this team.
My responsibilities included:

Junior Service Delivery Manager (Channel 4)
December 2013 – August 2014

I worked as Junior Service Delivery Manager for Channel 4, which was one of Red Bee Media’s largest clients. I co-managed 4oD (now All 4), a VOD service with over 10 million unique registered users.
My responsibilities included:

Junior Service Delivery Manager (UK-based for Australian Services)
January 2013 - November 2013

I was the Junior Service Delivery Manager for Red Bee Media services delivered within the Australian market (Foxtel and Telstra). These services were primarily proof-of-concept trials for content aggregation and re-versioning services.
My responsibilities included:

Media Management Operator
October 2011 - December 2012

I worked in an operational broadcast role at Red Bee Media where I managed VOD workflows in a multi-client operational area. Our clients included BBC, ITV, Demand 5, UKTV, iTunes and Disney.
My responsibilities included:

Production Team Assistant
July 2011 - September 2011

I started at Red Bee Media as an assistant to the Service Delivery Management team, delivering VOD re-versioning services for Disney to European markets.
My responsibilities included:
SAFe 5.0 Agilist badge Certifed ScrumMaster badge Agile Team Facilitator badge Agile Coach badge

Goldsmiths College, University of London 2003 - 2006

The Surrey Institute of Art and Design 2002 - 2003

Gunnersbury Catholic School 1995 - 2002